RETURN & REFUND POLICY

Got the wrong order or item? No worries, you can exchange, return or refund your products with below conditions.

General Information

You can return any item with sufficient reasons within 28 days of receiving your original order via any carrier service of your choice back to us. All goods will be inspected on return and we will try hard to accept all returns. Should you would like a refund or return, please email us at admin@armor-formula.com with your order details and state the reason for return.  We will grant the return/exchange/refund once sufficient information is provided. Returns without prior communication with us will not be accepted.For the items which have already used, Armor reserves the right to the final decision of any return and exchange.

Defect or damaged goods before/during the transit

All of our products are highly inspected by our team before shipped out. If there is a defect in our products, please provide 2-3 pictures showing the damaged/defective condition along with copy of your order confirmation for internal inspection. ARMOR will send a new item to the customer after inspection. Please reach us at admin@armor-formula.com  for further instructions.

Exchange

Customers need to return the item to us for exchange. The options for returning the items depends on the options available in your country, and you'll be responsible for the cost of returning any items. You are required to pay for the fee for 2ND shipment and the price difference upon exchange if required or if there is a negative price difference, we'll refund the difference back to your original payment method.

Refund

Customer need to return the item for a refund.  The options for returning the items depends on the options available in your country, and you'll be responsible for the cost of returning any items.

We'll refund the price you paid for your item(s), excluding the shipping expense incurred, back to your original payment method after we have received the items in good condition. The process of refunds will take around 7-14 working days, and the duration also depends on individual bank’s leading time.

Please reach us at admin@armor-formula.com for any inquiry and details.