SHIPMENT & PAYMENT

Armor values each and every single customer! Our top priority is making sure the items get delivered to our customer as soon as possible.  We ship to countries all of the world! Orders are shipped from Hong Kong within 1-3 working days from the time we receive your order, with a notification sending to your email. Normally you will receive your order in 3-28* business days from the date that it is placed.

SHIPMENT

When you place your order, we begin making your items as quickly as possible. Most orders ship within 1 or 3 days. However, in peak seasons, shipment can take up to 7 business days.

When you order multiple products, it could happen that you will receive your products in different packages and at different times because of the stock availability.  The delivery time will be affected for the country you live in, item stock status or the shipping method you chose for your order.

Basic shipment time is varied for different destination:

* Total Delivery Time = Processing Time + Shipping Time

** Shipping time estimation according to our shipping partners

Delivery times are estimates and commence from the date of shipping, please noted that it could take longer than expected due to an invalid address, customs clearance procedures or other issues.

PAYMENT CONFIRMATION

• A confirmation email will be sent to you once the order is authorized and verified.
• Once the payment verified, the order cannot cancel or change within this sort of time. However, we will do our best to support your request.

PROCESSING

• It normally takes 1-3 business days to process your order. Please note that holidays & weekends are not included.
• It takes longer for us to process pre-ordered items, please refer to the notification of pre-ordered items for more detailed.

CUSTOMS & TAXATION

Complying with Hong Kong regulations, all of your purchases on www.armor.formula.com are tax free in HK Dollars. Orders to countries outside of Hong Kong may subject to local VAT, import duties and/or taxes, which are levied once your package reaches your country. Payment of these charges and taxes are your responsible and will not be covered by us. Armor Formula do not collect such VAT, duties and/or taxes. For further details, please contact your local customs for more information.

DO YOU REFUND SHIPPING FEES?

Shipping fees are non-refundable unless you have received a damaged item and would like to return it. To report a damaged item, please use the official process before returning. 

For details, please refer to FAQs - Return & Refund Policy.